Privacy Policy 100cuci vip — Your Data, Our Responsibility

1 Introduction and Scope of This Policy

100cuci vip is an online slot gaming platform committed to protecting the privacy of every member. We understand that entrusting your personal information to any online platform requires a high level of confidence, and we take this responsibility seriously.

This Privacy Policy is established in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. It details how 100cuci vip acts as a data controller — the party that determines the purpose and manner in which your personal data is processed.

The scope of this policy covers all information you provide directly during account registration, information collected automatically while you use our platform, and information we receive from legitimate third-party sources for identity verification purposes.

2 Information We Collect

100cuci vip collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the information we collect:

We never collect sensitive information such as biometric data, medical records, or political views. All data collection is conducted on a minimum-necessity basis — only what is truly required to provide you with a safe and seamless service.

3 How We Use Your Information

Every piece of information we collect is used for clear and legitimate purposes. Here is how we use your data:

• Account management: Creating, verifying, and securely managing your member account.
• Transaction processing: Ensuring deposits and withdrawals are processed accurately and promptly to the correct account.
• KYC verification: Meeting legal requirements to verify member identities in order to prevent money laundering.
• Platform security: Detecting and preventing fraudulent activity, unauthorized access, and account misuse.
• Customer support: Providing accurate and effective assistance when you contact our team.
• Legal compliance: Fulfilling reporting obligations to the relevant authorities when required by law.
• Service communications: Sending important notices related to your account, security, and service changes.
• Platform improvements: Analyzing usage patterns in aggregate (without identifying individuals) to improve service quality.

4 Data Sharing and Disclosure

100cuci vip does not sell, rent, or trade members' personal information to any third party for their own commercial purposes. This is a fundamental principle that cannot be compromised in our operations.

However, there are limited situations in which we may share your information with certain parties:

• Payment service providers: Required transaction information is shared with banks and e-wallet providers to process your deposits and withdrawals.
• Identity verification providers: Data required for the KYC process is shared with approved identity verification services bound by strict confidentiality agreements.
• Legal authorities: We will disclose information if required by a valid court order, official investigation, or other applicable legal requirements.
• Fraud prevention: In cases of suspected fraud, relevant information may be shared with recognised fraud prevention agencies.

5 Data Security and Technical Protection

Member data security is the highest priority in the 100cuci vip infrastructure. We continually invest in the latest security technologies and procedures to ensure your information is always protected.

• 256-bit SSL Encryption protects all data transmitted between your device and our servers.
• Data-at-rest encryption ensures that information stored in our databases cannot be read even in the event of a physical breach.
• Two-factor authentication (2FA) available and recommended for all member accounts.
• 24/7 security monitoring by a dedicated security team monitoring for any suspicious activity in real time.
• Penetration Testing conducted periodically by independent security firms to identify and patch any vulnerabilities.
• Internal access controls ensures that only authorised personnel can access sensitive member data, with every access logged for audit purposes.

6 Data Retention and Deletion

100cuci vip retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Our retention policy is as follows:

• Active account data: Retained for the duration your account is active and for 7 years after account closure to meet financial legal requirements.
• Transaction records: Retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements.
• Security logs: Retained for 2 years for security investigation and internal audit purposes.
• Non-essential cookie data: Automatically deleted after the set validity period, typically between 30 days and 12 months.
• Support communication records: Retained for 3 years for service reference and quality improvement.

Upon expiry of the retention period, your data will be securely deleted using industry-standard data erasure methods, ensuring it cannot be recovered.

7 Your Rights as a Data Subject

Under Malaysia's PDPA and our own policy, you have the following rights regarding your personal data:

To submit any request relating to your data rights, please contact our support team via 24/7 live chat or our official email. We will process your request within 14 business days.

8 Cookies and Tracking Technology

The 100cuci vip platform uses cookies and similar tracking technologies to enhance your experience, ensure account security, and understand how our platform is used. Below are the types of cookies we use:

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality. For guidance on managing cookies in your specific browser, please refer to that browser's help section.

9 International Data Transfers

As an online platform, 100cuci vip may store and process your data on servers located outside Malaysia. In all cases, we ensure that such data transfers are carried out with adequate safeguards, including:

• Data processing agreements compliant with data protection standards equivalent to or stricter than Malaysia's PDPA.
• Use of recognized standard contractual clauses to protect your rights across borders.
• Ensuring all third-party data processors comply with strict privacy policies and undergo regular security audits.

We only use infrastructure providers with a proven track record in data security and international data protection compliance.

10 Child Protection

The 100cuci vip platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors.

11 Amendments to This Privacy Policy

100cuci vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or improvements in how we protect your data. The "Last Updated" date at the top of this document will always reflect the most current version.

When significant changes occur — for example, changes to how we use your data or the categories of information we collect — we will notify you via the email registered to your account and/or through a prominent notification on our platform before the changes take effect.

Your continued use of the 100cuci vip platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. It is good practice to review this page periodically.

12 How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer team is ready to assist you.

For formal requests regarding data rights under the PDPA, please use the email above with the subject line "PDPA Data Rights Request" along with a copy of your identification document for verification purposes. We are committed to resolving every inquiry professionally and within the stipulated timeframe.